Engagement Scoring
billed monthly
Customer Engagement Scoring
For subscription businesses that want to automate customer engagement campaigns.
InnerTrends algorithms will rank your customers based on their engagement score and will sync with your CRM or marketing automation plaforms everytime a user changes their engagement level.
What's included:
- Engagement Tracking
- Engagement events auto-tracking
- Cloning tracking from existing analytics services
- Up to 10k monthly active users
- Engagement Scoring
- Tailor-made engagement scoring calculations through machine learning
- Customer engagement level changes alerts
- Marketing automations integrations
- Up to 10k monthly active users
- Unlimited number of team members
- Integrations
- Integrates with all marketing automations services
- Integrates with all CRMs
- Zapier and custom webhooks
- Account
- Unlimited number of team members
- Email support
Engagement Insights
billed monthly
Engagement Pro
billed monthly
Enterprise package
Call Us
+44 20 3290 0384
Not sure which plan is right for you?
Just pick up the phone and give us a call. We'll help you choose the perfect plan to suit your needs.
+44 (0)20 3290 0384
Customer Engagement Insights
For growing subscription businesses of any size.
InnerTrends exposes customer behavior patterns and helps you optimize the lifetime value of your customers.
What's included:
- Algorithms that drive insights on:
- Acquisition
- Activation
- Retention
- Revenue
- Custom algorithms
- Data management
- In-app product usage
- Email interaction data
- Support interactions data
- AB testing experiments data
- Revenue data
- Integrations
- Marketing Automation Services
- AdWords, Facebook and other advertising services
- CRMs
- Support and live chat platforms
- Payment and billing providers
- Account and support
- Email support
- Phone support
- Access to our data science team
- Dedicated infrastructure
Frequently Asked Questions
Can I track unlimited users and events?
On a monthly basis there is a limit of:
- 10 000 active users and 1 million events for the Customer Engagement Scoring software
- 100 000 active users and 10 million events for Customer Engagement Insights.
Please contact our support if you need more.
What types of support do you offer?
If you don't find your answers on our support platform, as a Customer Engagement Scoring user you have access to email support, while Customer Engagement Insights customers have access to phone support. Enterprise accounts have access to dedicated account managers.
Do you offer annual or bi-annual billing?
Yes, and we also offer discounts when choosing to pay upfront. Contact our sales team and they'll make an offer based on your needs.