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Customer Engagement Scoring


For subscription businesses that need to automate churn prevention.

The Customer Engagement algorithm will rank your customers based on their engagement score and will sync with your CRM or marketing automation plaforms every time a user changes their engagement level.

What's included:

  • Automatic tracking
  • Customer Engagement Scoring algorithm
  • Integration with your marketing automation service and CRM
  • Email support
  • Unlimited number of team members

Customer Engagement Insights


For growing subscription businesses of any size.

The Customer Engagement Insights expose customer behaviour patterns and help you otimize the lifetime value of your customers.

Ready-to-use answers, so you can focus on growth.

What's included:

  • Custom tracking implementation by our team
  • Customer Engagement Scoring
  • User Acquisition Insights
  • User Onboarding Insights
  • Retention Insights
  • Integrations to collect data from all your marketing tools
  • Enrichment of your marketing automations and CRM
  • Account level Insights
  • Phone and Email support
  • Unlimited number of team members

Early stage company?

Get Customer Engagement Insights for


Contact us and see if you are eligible.


contact us for custom pricing

For subscription businesses with custom needs.

What's included:

  • Everything from Customer Engagement Insights package plus:
  • Custom Insights
  • Dedicated account manager
  • Phone and Email support
  • Unlimited number of team members

Not sure which package is right for you?

Just pick up the phone and give us a call, or write us an email. We'll help you choose the perfect package to suit your needs.

+44 (0)20 3290 0384

Frequently Asked Questions

Can I track an unlimited number of users and events?

On a monthly basis there is a limit of:

  • 10 000 active users and 1 million events for the Customer Engagement Scoring software
  • 100 000 active users and 10 million events for Customer Engagement Insights.

Please contact our support if you need more.

What types of support do you offer?

If you don't find your answers on our support platform, as a Customer Engagement Scoring user you have access to email support, while Customer Engagement Insights customers have access to phone support. Enterprise accounts have access to dedicated account managers.

Do you offer annual or bi-annual billing?

Yes, and we also offer discounts when choosing to pay upfront. Contact our sales team and they'll make an offer based on your needs.