The Customer Engagement Platform
For companies that embrace a customer-centric data-driven culture
Customer Engagement Scoring
Prevent churn by finding out who are your most and least engaged customers.
Customer Engagement Insights
Learn how to increase the engagement level of your customers.
Marketing Automations Enrichment
Increase engagement by syncing insights with your marketing automation service or CRM.
Driving Higher Customer Engagement
with InnerTrends
Customer Engagement Scoring
Increase customer engagement using machine learning. InnerTrends algorithms learn from the behavior of your churned customers in order to identify the engagement level of all your active customers.
Prevent churn while users are still active
Get notified each time users decrease their engagement level and lose interest in your product.
Re-engage them while they are still active.
Target users based on their engagement level
Ask your high-engagement users for reviews. Send educational drip campaigns to your low-engagement users.
It's all possible by syncing your customer engagement levels with your email marketing platform.
Customer Engagement Insights
Optimize the lifetime value of your users by exposing customer behavior patterns.
InnerTrends gives you the answers you need by applying data science algorithms designed to uncover patterns across the whole customer journey.
Find the difference in behavior between the users that return and those that churn
Identify the user actions that are specific to loyal customers and are not experienced by the ones that churn.
These are the actions that drive high customer engagement.
Expose the impact of user activation on customer engagement
Only an onboarded user can turn into an engaged customer.
With just one click, find out the actions or emails that influence users to finish the onboarding process.
Find the marketing channels that drive higher customer engagement
Marketing attribution algorithms uncover in an instant the channels that drive high value and long lasting customers.
Get Down to User Level
Whenever you find an optimization opportunity, check Who are the users that... and personalize their experience.
Happy customers :)
With InnerTrends, we have been able to quickly identify the steps in the onboarding flow with the highest optimization potential and we increased the onboarding rate to 65% in just two weeks.
Bogdan Aron,Chief Product Officer @ 2performant
Our Latest Resources
Make your Retention Great Again
This guide will show you the exact steps you need to go through when you start optimizing your user retention.
Hack Your Growth with the Rule of 72
Learn How To 2x Your App’s Growth By Increasing Customer Engagement
Growth Hacking Analytics Infographic
A data-driven approach for accelerating growth.