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Category: Retention

What Customer-led Growth Is and How It Supports Any-led Strategies

What Customer-led Growth Is and How It Supports Any-led Strategies

8 min read

Find out how the customer-led approach can align your team on what customer experience should be...

Deepen Your Knowledge with These Product Analytics Courses

Deepen Your Knowledge with These Product Analytics Courses

4 min read

Whether you’re new to the industry, or a successful product manager who uses analytics in their...

Product Analytics Trends in 2022

Product Analytics Trends in 2022

4 min read

The world of analytics took a turn for the best in the last years, and 2022 looks even more...

Key Metrics You Should Track with Product Analytics

Key Metrics You Should Track with Product Analytics

4 min read

Understand the product metrics that matter to accurately find optimization opportunities within...

Stop repeating your user research & experimentation mistakes

Stop repeating your user research & experimentation mistakes

11 min read

Find out how to combine qualitative and quantitative sources to effectively understand what and why...

Framework for Defining Your SaaS Customer Journey Metrics Map

Framework for Defining Your SaaS Customer Journey Metrics Map

9 min read

How to find the metrics that matter most for growth and optimization

Product Analytics vs. Web Analytics - How Are They Different

Product Analytics vs. Web Analytics - How Are They Different

8 min read

You may be asking yourself: What’s the difference between product analytics and web analytics? And...

What is a Customer Engagement Score? (And How To Utilize It)

What is a Customer Engagement Score? (And How To Utilize It)

4 min read

Your customer engagement score can predict churn and indicate overall product health.

How to Identify & Use Friction to Improve Customer Retention

How to Identify & Use Friction to Improve Customer Retention

6 min read

Does all friction kill conversion rates? Or is there good and bad friction?

[Product Update] New Navigation Takes You Faster to Analytics Insights

[Product Update] New Navigation Takes You Faster to Analytics Insights

2 min read

We have some exciting updates for you: we've launched a new navigation menu within the InnerTrends...

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